Why Refurbished?

Shop confidently with our certified refurbished products, backed by warranties and support for your peace of mind.

Welcome to Repair My Gadget – Your Trusted Source for New and Used Phones


At Repair My Gadget, we specialize in providing a wide range of mobile phones, whether you’re looking for the latest new models or high-quality pre-owned devices. Our goal is to make premium technology accessible to everyone by offering new, used, and refurbished phones at competitive prices.

Why Shop with Us?

  • New Phones: We offer the latest phones from top brands like Apple, Samsung, and Google, straight out of the box.
  • Used Phones: Save big on premium pre-owned phones that have been carefully inspected, tested, and certified for quality.
  • Competitive Pricing: Whether new or used, our phones are priced to fit your budget without compromising on quality.

Why Buy Used Phones From Us?

  • Eco-Friendly Choice: Buying a used phone helps reduce electronic waste and lowers your carbon footprint.
  • Budget-Friendly: Save up to 40% on the cost of a new phone without sacrificing quality.
  • Backed by Warranty: Shop with confidence, knowing that your purchase is protected by our warranty and return policy.
  • Expert Support: Our knowledgeable team is here to help you find the right phone and provide assistance with any technical questions.

Our Quality Assurance For Used Phones

We understand that buying a used phone can sometimes feel like a gamble. That’s why we take every step to ensure that each used device meets high standards for performance and reliability. Here’s how we maintain the quality of our used and refurbished phones:

  1. Rigorous Testing and Inspection

    Every used phone undergoes a comprehensive 30+ point inspection to ensure it functions like new. Our testing process includes:
    • Hardware Testing: We check the display, touch responsiveness, buttons, ports, camera, and battery health.
    • Software Testing: We ensure the operating system is running smoothly and that the phone is free of software errors or malware.
    • Network Compatibility: Each phone is tested for compatibility with major carriers, ensuring it works seamlessly with your network.
  2. Battery Life
    • Battery performance is crucial, especially for used phones. We guarantee that the battery of any used phone we sell is still in excellent condition, holding at least 80% of its original charge capacity. If necessary, we replace the battery with a new one.
  3. Cosmetic Grading
    Our used phones are graded based on their cosmetic condition:
    • Grade A: Like new, with little to no visible wear.
    • Grade B: Light signs of use, minor scratches or scuffs.
    • Grade C: Noticeable wear and tear but fully functional.
    • Regardless of the grade, all phones are fully tested for performance.
  4. Certified Unlocking
    • All used phones we sell are either factory unlocked or professionally unlocked to ensure they can be used with any carrier. We certify the unlock process to ensure the device is not tied to any previous contracts or locked to a network.
  5. 30-Day Warranty
    • Every used phone comes with a 30-day warranty, covering any hardware or software issues. If you experience a problem within this period, we’ll repair, replace, or refund your device, depending on the situation.

 

What Does the Dispute Process Look Like?

At Repair My Gadget, customer satisfaction is our priority. If you encounter an issue with your purchase, we have a transparent and straightforward dispute resolution process:

  1. Contact Us
    • If you’re facing an issue with your phone, the first step is to contact our customer service team through email, phone, or chat. We will ask you for details about the problem and attempt to resolve it through troubleshooting.
  2. Device Evaluation
    • If the issue requires further evaluation, we’ll ask you to send the device back to us for inspection. Once we receive the phone, our technicians will test the device and identify the root cause of the problem.
  3. Resolution Options
    After the evaluation, we offer the following resolution options based on the issue:
    • Repair: If the issue is minor, we will repair the phone at no additional cost.
    • Replacement: If the device is found to be defective and cannot be repaired, we’ll replace it with a phone of the same model and condition (new or used, depending on what you purchased).
    • Refund: In cases where a replacement or repair isn’t feasible, we will issue a full refund.
  4. No Hassle Returns
    If you are not satisfied with your phone for any reason, you can return it within 30 days of purchase. Our no-hassle return policy ensures that you get your money back quickly, provided the phone is in the same condition as when it was sold.
 

Shop Now and Find Your Next Phone Today!


Whether you’re in the market for a brand-new device or a quality pre-owned phone, Repair My Gadget is here to meet your needs. Browse our collection, and feel free to reach out with any questions!